Question 1

Do you offer cleaning services for houses or residential properties?

Accepted Answer

We specialize exclusively in Commercial Cleaning Services. While we appreciate the interest, we do not service residential homes or apartments. Our focus allows us to deliver consistent, high-quality results to offices, storefronts, medical facilities, and other commercial spaces.

Question 2

What areas do you service?

Accepted Answer

The Neat Freaks proudly serve all commercial and business properties of Westchester and Lower Fairfield County—including Greenwich, Stamford, New Canaan, Ridgefield, and Danbury!

Question 3

Do you offer after-hours or weekend cleanings for businesses?

Accepted Answer

Absolutely—we even prefer it! We’re happy to work after-hours or on weekends to keep your business spotless without disrupting your day.

Question 4

What types of commercial properties do you service?

Accepted Answer

We clean all kinds of commercial spaces—offices, showrooms, restaurants, coffee shops, daycares, retail stores, salons, and more!

Question 5

Do I need to be on-site during the cleaning?

Accepted Answer

Not at all, it’s up to you. We’re happy to clean while you’re there or while you’re out — whatever makes you feel most comfortable.

Question 6

What’s your cancellation or rescheduling policy?

Accepted Answer

We don’t charge cancellation fees—just let us know as soon as you can if you need to cancel or reschedule!

Question 7

Can we set up a custom cleaning schedule? (daily, weekly, etc.)

Accepted Answer

Yes! You’re free to choose the schedule that works best for you—daily, weekly, monthly, or anything in between.

FAQ

Frequently Asked Questions